Responsible gambling

Responsible Gaming: A Safe Play Experience

At Baytree casinos, we take responsible gaming seriously. We strive to provide a safe and enjoyable experience for all our players by implementing various tools and policies that promote fair play.

Deposit Limits

• Configurable deposit limits allow you to set upper limits on your deposits
• Loss limits enable you to restrict the amount of money you can lose in a single session

Time-Outs and Self-Exclusion

• Take control of your gaming experience with our flexible time-outs or self-exclusion options, available via account settings or support

These features are designed to help players manage their play responsibly. If you need assistance or have concerns about responsible gaming, please don't hesitate to contact us.

Additional Support Resources

We understand that problem gambling can be a serious issue for some individuals and their families. We provide access to third-party resources to guide you towards local counseling services in New Zealand:

• Problem Gambling Foundation of New Zealand (PGF)
• New Zealand Government's Ministry of Health: Alcohol and Drug Information Centre

By working together, we aim to create a gaming environment that is enjoyable for everyone.

What if I'm concerned about someone else's gambling habits?

If you know or suspect someone who may be affected by problem gaming, please consider reaching out to our support team. We can offer confidential advice on responsible gaming practices and assist in finding resources for those struggling with the issue.

We want to provide a supportive environment that fosters responsible play while ensuring everyone has fun playing at Baytree casinos!